Solved Help with my private license

[Von.32]

Hello, I have a problem,
I had 6 bots (2+4), I requested to have 6 more bots for a total of 12 bots.
My request have been axcepted, I place the new private file in the sinus bot and now I have 2+6 bots for a total of 8 bots not 12 and all the non-free (the first too bot) setting have been deleted.
How can I solve this problem?
Thx in advance

 

[mxschmitt]

Unfortunately not possible yet. :/

 

[Von.32]

So Do I have to make again the request to have a total of 12 bots?

 

[irgendwr]

I had 6 bots (2+4)

So you already had a license before?

If you overwrite the license with another one the bots will obviously not add up.

 

[Von.32]

I had a license for 4 additional bot, I asket for 6 more (specifying in the notes that I already had a total of six bots and that I was requesting a license that would add another six for a total of 12)

 

[irgendwr]

I asket for 6 more (specifying in the notes that I already had a total of six bots and that I was requesting a license that would add another six for a total of 12)

You have to specify the number of additional bots (not counting currently licensed bots) - in your case 10 for a total of 12 bots.
Just request a new license.

 

[Von.32]

Ah okay, I do not know it, thx very much!