Bot does not enter a TeamSpeak server

[AngelFuenmayor]

Hello, I am having problems with my Sinusbot since it does not enter servers, it does not exist or it is banned, I have already spoken with the staff of such Servers and they tell me that they are not banned or anything, is there someone to help me solve it?

Information for VPS or Sinusbot:
Sinusbot version: latest
TeamSpeak version: 3.1.10
OS: Ubuntu 16.10 x64
Sinusbot Installed by: https://sinusbot-installer.de

Error:


Could someone help me please?

 

[Multivitamin]

It already says in the message that you client has been banned

 

[AngelFuenmayor]

It already says in the message that you client has been banned

That is my friend, but I asked the staff of that server and they say that the IP of the VPS is not banned and I do not know what to do, would you help me?

 

[Multivitamin]

It clearly says that the bot has been banned
For every ban created TeamSpeak creates 2 bans, one for the IP and one for the UID

 

[AngelFuenmayor]

It clearly says that the bot has been banned
For every ban created TeamSpeak creates 2 bans, one for the IP and one for the UID

And how do I remove them? is that the IP is not banned and if the bot does not connect I can not see the UID

 

[Multivitamin]

you can export the bots identity with this guide https://wiki.sinusbot.com/en:guides:installation:increase_security_level
and then you should be able to see the identity in your TeamSpeak Client

 

[AngelFuenmayor]

you can export the bots identity with this guide https://wiki.sinusbot.com/en:guides:installation:increase_security_level
and then you should be able to see the identity in your TeamSpeak Client

I already did it and now he does not say that he's banned, he just does not let him in or I know what mistake he has there could you help me?