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Issues with TS3 client on Debian 9

DJ_Ironic

Active Member
Hello,

I have an issue with the TS3 instance after updating the server to the newest version. Crashing on Qt plugin-

Here my servers diag:


Code:
==========================================================
SINUSBOT RELATED
SYSTEM INFORMATION
 - Operating System: Debian GNU/Linux 9.12 (stretch)
 - Kernel: Linux 4.9.0-8-amd64 x86_64
 - Load Average: 0.00 0.00 0.00
 - Uptime: 13 days, 23 hours, 56 minutes, 57 seconds
 - OS x64 check: OK
 - OS Updates: 0 (well done!)
 - OS Missing Packages: None
 - OS APT Last Update: 06.04.2020 21:50:40 BST +01:00:00
 - Shell Locale: en_GB.UTF-8
 - Bot Start Script: not found
 - CPU:
    Architecture:          x86_64
    CPU(s):                1
    Thread(s) per core:    1
    Core(s) per socket:    1
    Socket(s):             1
    Model name:            Intel(R) Xeon(R) CPU E5-2650 0 @ 2.00GHz
    CPU MHz:               1999.855
    Hypervisor vendor:     VMware
    Virtualization type:   full
 - RAM: 531.88 MB/991.87 MB in use (53%)
 - SWAP: 17.37 MB/1023.99 MB in use (1%)
 - DISK: 2.83 GB/18.62 GB in use (15%)
 - Package versions:
   - libglib: 2.50.3-2+deb9u2

BOT INFORMATION
 - Status: running (PIDs: 24249 24248, User: sinusbot)
 - Webinterface: port locally reachable (Port: 8087)
 - Binary: /opt/sinusbot/sinusbot
 - Binary Info: MD5 Hash: 224b687db910b732fe5a7cfec4f6c78e, Perms: 755, User: sinusbot
 - Version: 1.0.0-beta.10-202ee4d
 - TS3 Plugin: installed (md5 hash match)
   - Bot Plugin: aa483aea105cb62033392b1ce6d317ab
   - TS3 Client: aa483aea105cb62033392b1ce6d317ab
 - Config:
   - LogLevel =
   - TS3Path = /opt/sinusbot/TeamSpeak3-Client-linux_amd64/ts3client_linux_amd64 (Version 3.3.2)
   - YoutubeDLPath = /usr/local/bin/youtube-dl (does exist, version: 2020.03.24)
 - Installed scripts: advertising.js; alonemode.js; bookmark.js; command.js; Default-Channel.js; followme.js; norecording.js; rememberChannel.js; sinusbot-commands.js; welcome.js

BOT TECHNICAL INFORMATION
 - File exists:
   - TS3Client/libqxcb-glx-integration.so: no
 - LDD output:
    linux-vdso.so.1 (0x00007fff5ef8a000)
    libswresample.so.2 => /opt/sinusbot/libswresample.so.2 (0x00007f498d606000)
    libavfilter.so.6 => /opt/sinusbot/libavfilter.so.6 (0x00007f498d2ae000)
    libavformat.so.57 => /opt/sinusbot/libavformat.so.57 (0x00007f498cead000)
    libavcodec.so.57 => /opt/sinusbot/libavcodec.so.57 (0x00007f498c548000)
    libavutil.so.55 => /opt/sinusbot/libavutil.so.55 (0x00007f498c2d4000)
    libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f498c0d0000)
    libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f498bdcc000)
    libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f498bbaf000)
    libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f498b82d000)
    libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f498b616000)
    libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f498b277000)
    libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f498b05d000)
    librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f498ae55000)
    /lib64/ld-linux-x86-64.so.2 (0x00007f498d820000)

REACHABILITY CHECKS
 - HTTPS check with IPv4 mode: SUCCESS [Connection established to www.sinusbot.com, CODE #200]
 - HTTPS check with IPv6 mode: IGNORED [Disabled]
 - DNS resolution check: SUCCESS [www.sinusbot.com resolved to 104.28.15.74]
 - Update server checks:
    update01.sinusbot.com -> 104.28.14.74: SUCCESS [CODE #404]
    update02.sinusbot.com -> 104.28.15.74: SUCCESS [CODE #404]
    update03.sinusbot.com -> 104.28.15.74: SUCCESS [CODE #404]

TIME INFORMATION
 - Time (local): 06.04.2020 22:02:02 BST +01:00:00
 - Time (remote): 06.04.2020 22:02:03 BST +01:00:00
 - Time (difference): 1 secs (Time diff less than 2 secs. Good.)
 - Timezone: Europe/London

OTHER INFORMATION
 - TeamSpeak3 Version: 3.3.2
 - youtube-dl Version: 2020.03.24
 - DiagScript Version: 0.8.0
==========================================================

We tried to updated everything, but no luck.
Here is the instance log:

Code:
2020-04-05T23:36:59+02:00 closing channels
2020-04-05T23:36:58+02:00 Storing configuration.
2020-04-05T23:36:58+02:00 TSClient quit. LogLevel has been increased, please try to connect again to see more details.
2020-04-05T23:36:58+02:00 Closed.
2020-04-05T23:36:58+02:00 TS>
2020-04-05T23:36:58+02:00 TS>Available platform plugins are: xcb.
2020-04-05T23:36:58+02:00 TS>
2020-04-05T23:36:58+02:00 TS>This application failed to start because no Qt platform plugin could be initialized. Reinstalling the application may fix this problem.
2020-04-05T23:36:58+02:00 TS>qt.qpa.plugin: Could not load the Qt platform plugin "xcb" in "" even though it was found.
2020-04-05T23:36:58+02:00 TS>QCoreApplication::applicationDirPath: Please instantiate the QApplication object first
2020-04-05T23:36:57+02:00 Starting instance ts3server://ts3.life-games.cz?port=9987&nickname=Jukebox%202&password=&cid=21089&channelpassword=
2020-04-05T23:36:57+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not delete from FileTransferno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not delete from FileTransferno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not delete from FileTransferno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not delete from FileTransferno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not delete from FileTransferno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not delete from FileTransferno such table: FileTransfer
2020-04-05T23:36:57+02:00 Could not create Notifications-Tabletable Notifications already exists
2020-04-05T23:36:57+02:00 Could not create WhisperReceive-Tabletable WhisperReceive already exists
2020-04-05T23:36:57+02:00 Could not create Chat-Tabletable Chat already exists
2020-04-05T23:36:57+02:00 About to run.
2020-04-05T23:36:57+02:00 Prespawn.
2020-04-05T23:14:58+02:00 Storing configuration.
2020-04-05T23:14:34+02:00 eof from voice
2020-04-05T23:14:34+02:00 closing channels
2020-04-05T23:14:33+02:00 TSClient quit. LogLevel has been increased, please try to connect again to see more details.
2020-04-05T23:14:33+02:00 Starting instance ts3server://ts3.life-games.cz?port=9987&nickname=Jukebox%202&password=&cid=21089&channelpassword=
2020-04-05T23:14:33+02:00 Could not create Notifications-Tabletable Notifications already exists
2020-04-05T23:14:33+02:00 Could not create WhisperReceive-Tabletable WhisperReceive already exists
2020-04-05T23:14:33+02:00 Could not create Chat-Tabletable Chat already exists
2020-04-05T23:14:28+02:00 script norecording loaded
2020-04-05T23:14:28+02:00 script Default-Channel loaded
2020-04-05T23:14:28+02:00 script sinusbot-commands loaded
2020-04-05T23:14:28+02:00 [sinusbot-commands:86:12] Loaded SinusBot Commands v1.0.0 by Jonas Bögle (@irgendwr).
2020-04-05T23:14:28+02:00 script command loaded
2020-04-05T23:14:27+02:00 Auto-Starting 92051a76-c2c1-4293-8f22-7e2f14521652/210896d4-169e-4a7f-7305-e87ed432d657 in 5500 ms...
2020-04-05T23:14:27+02:00 Initialization complete

We upgraded the server from 3.10 to 1.12. I checked other similar threads, but no luck with ideas there.
 

karel1710

Member
Hello,

i got the same problem and waiting for any kind of solution. DJ_Ironic if you should find out how to solve this please let me know
 

TwentyFour

BinusSot Junkie
V.I.P.
Contributor
Insider
Hello,

i got the same problem and waiting for any kind of solution. DJ_Ironic if you should find out how to solve this please let me know
Or you just post you own log and details ... doubt they are 100% identical. :)

Try to make sure all dependencies are installed:
apt update apt install -y x11vnc xvfb libxcursor1 ca-certificates curl bzip2 libnss3 libegl1-mesa x11-xkb-utils libasound2 libpci3 libxslt1.1 libxkbcommon0 libxss1 libxcomposite1 update-ca-certificates

Delete the TS client's cache files:
rm -R /opt/sinusbot/data/ts3

Shut down the bot prior to each step, and reboot after obviously.
 

karel1710

Member
Okay nevermind, i dont know what was going on but i had a problem installing xvfb
This showed me an error due to some x-server-common dependecies
i just skilled xvfb in that command line and installed reset, now it works >_> and i cant reconstruct it
Well i've spent about 4-5 hours per day (3 days) to fix it ... i tested 6 different Teamspeak clients with beta1-beta10 all versions i could find :D and bot kept being muted etc.

Well thx anywayjust thought i dont let it stand here without a reply
 

DJ_Ironic

Active Member
We got it working by reinstalling
Code:
libxkbcommon0
and the TS3 client. Of course, I tried updating all the dependencies and
removing cache files, that's a standard procedure even before posting anything on the forum. :)

But the bot is up, so we will see if it is stable.
 
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