• If you need help or want to discuss things, you now can also join us on our Discord Server!
  • A first preview of the unlimited version of SinusBot can be found in the Upcoming Changes thread. A version for Windows will follow, but we don't have a release date, yet.

Bot doesnt connect (Fresh install from script, and updated linux)

L

loopbreak

New Member
My TSClient quits, it doesnt get connected to

Config:
Code: 
TS3Path = "/opt/sinusbot/teamspeak3-client/ts3client_linux_amd64"
ListenHost = "0.0.0.0"
DataDir = "/opt/sinusbot/data/"
ListenPort = 8087
LocalPlayback = false
EnableLocalFS = false
MaxBulkOperations = 300
LogLevel = 11
EnableProfiler = false
YoutubeDLPath = "/usr/local/bin/youtube-dl"
EnableDebugConsole = false
AllowStreamPush = false
UploadLimit = 83886080
RunAsUser = 0
RunAsGroup = 0
ExternalFileBase = ""
InstanceActionLimit = 6
UseSSL = false
SSLKeyFile = ""
SSLCertFile = ""
Hostname = ""
HostnameMask = ""
SampleInterval = 60
StartVNC = false
EnableWebStream = false
LogFile = ""
LicenseKey = "*Not needed  thing to report*"
IsProxied = false
DenyStreamURLs = []
Pragma = 0
UserAgent = ""

[YoutubeDL]
  BufferSize = 524288
  MaxDownloadSize = 419430400
  MaxDownloadRate = 104857600
  MaxSimultaneousChunkDownloads = 6
  CacheStreamed = false
  TimeoutSingleDownloader = 0
  TimeoutMultiDownloader = 0
  ChunkSize = 3145728

[TS3]
  AvatarMaxWidth = 0
  AvatarMaxHeight = 0
  AllowGIF = false

[StreamRewrites]

[Scripts]
  Debug = false
  AllowReload = false
  EnableTimer = false
  DisableLegacyEvents = false
  DevMode = false
  ScriptTimeout = 5

[Themes]
  Default = ""

[SpeechRecognition]
  Enable = false

[FFmpeg]
  UserAgent = "SinusBot (1.0.0-beta.3-735814e)"
  WaitTime = 0

[DAV]
  Enable = false

[XServer]
  Delay = 0
  Debug = false

[SHMem]
  Enable = false
  Size = 0
  Delay = 0
  Interval = 0

[RadioStations]
  URL = ""
  UpdateInterval = 0

[TTS]
  Enabled = false

Diagnostic Script:
Code: 
==========================================================
SINUSBOT RELATED
SYSTEM INFORMATION
 - Operating System: Debian GNU/Linux 8.11 (jessie)
 - Kernel: Linux 4.9.0-0.bpo.9-amd64 x86_64
 - Load Average: 0.06 0.04 0.03
 - Uptime: 0 days, 0 hours, 38 minutes, 39 seconds
 - OS x64 check: OK
 - OS Updates: 0 (well done!)
 - OS Missing Packages: None
 - OS APT Last Update: 28.07.2019 20:06:47 CEST +02:00:00
 - Shell Locale: en_US.UTF-8
 - Bot Start Script: not found
 - CPU:
    Architecture:          x86_64
    CPU(s):                1
    Thread(s) per core:    1
    Core(s) per socket:    1
    Socket(s):             1
    Model name:            Intel Core Processor (Haswell, no TSX)
    CPU MHz:               2095.076
    Virtualization:        VT-x
    Hypervisor vendor:     KVM
    Virtualization type:   full
 - RAM: 258.17 MB/1.91 GB in use (13%)
 - SWAP: 0 B/0 B in use (0%) (SWAP disabled)
 - DISK: 2.21 GB/19.62 GB in use (11%)
 - Package versions:
   - libglib: 2.42.1-1+deb8u1

BOT INFORMATION
 - Status: running (PIDs: 7203 7202, User: sinusbot)
 - Webinterface: port locally reachable (Port: 8087)
 - Binary: /opt/sinusbot/sinusbot
 - Binary Info: MD5 Hash: d770dee2259d159aa78550962d3251e3, Perms: 755, User: sinusbot
 - Version: 1.0.0-beta.3-735814e
 - TS3 Plugin: installed (md5 hash match)
   - Bot Plugin: 2e771e4332cf87da1f72d58aa6923f9f
   - TS3 Client: 2e771e4332cf87da1f72d58aa6923f9f
 - Config:
   - LogLevel = 11
   - TS3Path = /opt/sinusbot/teamspeak3-client/ts3client_linux_amd64 (Version 3.3.0)
   - YoutubeDLPath = /usr/local/bin/youtube-dl (does exist, version: 2019.07.27)
 - Installed scripts: advertising.js; alonemode.js; bookmark.js; command.js; followme.js; norecording.js; rememberChannel.js; welcome.js

BOT TECHNICAL INFORMATION
 - File exists:
   - TS3Client/libqxcb-glx-integration.so: no
 - LDD output:
    linux-vdso.so.1 (0x00007ffe82b55000)
    libswresample.so.2 => /opt/sinusbot/libswresample.so.2 (0x00007f65d9e52000)
    libavfilter.so.6 => /opt/sinusbot/libavfilter.so.6 (0x00007f65d9afa000)
    libavformat.so.57 => /opt/sinusbot/libavformat.so.57 (0x00007f65d96f9000)
    libavcodec.so.57 => /opt/sinusbot/libavcodec.so.57 (0x00007f65d8d94000)
    libavutil.so.55 => /opt/sinusbot/libavutil.so.55 (0x00007f65d8b20000)
    libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f65d891c000)
    libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f65d861b000)
    libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f65d83fe000)
    libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f65d80f3000)
    libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f65d7edd000)
    libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f65d7b32000)
    libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f65d7917000)
    librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f65d770f000)
    /lib64/ld-linux-x86-64.so.2 (0x00007f65da06c000)

REACHABILITY CHECKS
 - HTTPS check with IPv4 mode: SUCCESS [Connection established to www.sinusbot.com, CODE #200]
 - HTTPS check with IPv6 mode: IGNORED [Disabled]
 - DNS resolution check: SUCCESS [www.sinusbot.com resolved to 104.28.14.74]
 - Update server checks:
    update01.sinusbot.com -> 104.28.14.74: SUCCESS [CODE #404]
    update02.sinusbot.com -> 104.28.15.74: SUCCESS [CODE #404]
    update03.sinusbot.com -> 104.28.15.74: SUCCESS [CODE #404]

TIME INFORMATION
 - Time (local): 28.07.2019 20:26:42 CEST +02:00:00
 - Time (remote): 28.07.2019 20:26:42 CEST +02:00:00
 - Time (difference): 0 secs (Time diff less than 2 secs. Good.)
 - Timezone:

OTHER INFORMATION
 - TeamSpeak3 Version: 3.3.0
 - youtube-dl Version: 2019.07.27
 - DiagScript Version: 0.8.0
==========================================================

Crash log:
Code: 
Starting instance ts3server://localhost?port=9987&nickname=SkyBlock&password=&channel=&channelpassword=[1;44r[H[43;149H[1;43r[H[43d
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 X [MAIN] New connection
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 DEBUG  TS>Crashdump ENABLED,  directory is: /opt/sinusbot/data/ts3/95f073d7-5a01-47d0-96e8-b7e56660b89d/41d753a2-c854-4953-9eac-e66ec935f8aa/crashdumps
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 DEBUG  TS>DUMP defined! Dumpdir is: /opt/sinusbot/data/ts3/95f073d7-5a01-47d0-96e8-b7e56660b89d/41d753a2-c854-4953-9eac-e66ec935f8aa/crashdumps
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 X [MAIN] New connection
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 X [MAIN] New connection
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 INFO   TS |INFO    |              |   |TeamSpeak 3 Client 3.3.0 (2019-06-18 09:29:01)
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 INFO   TS |INFO    |              |   |SystemInformation: Linux 4.9.0-0.bpo.9-amd64 #1 SMP Debian 4.9.168-1+deb9u4~deb8u1 (2019-07-22) x86_64 Binary: 64bit
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 INFO   TS |INFO    |              |   |Using hardware aes
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 INFO   TS |ERROR   |SoundBckndIntf|   |libpulse.so.0: cannot open shared object file: No such file or directory
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 INFO   TS |INFO    |ClientUI      |   |Unable to create an Open GL context.
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 INFO   TS |ERROR   |RevocationListCache|   |Failed to import revocation list from cache
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 INFO   TS |INFO    |Addons        |   |Checking for addon updates...
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 DEBUG  TS>/opt/sinusbot/teamspeak3-client/ts3client_linux_amd64: /lib/x86_64-linux-gnu/libdbus-1.so.3: no version information available (required by /opt/sinusbot/teamspeak3-client/libQt5WebEngineCore.so.5)
2019/07/28 20:30:09 95f073d7 41d753a2 DEBUG  TS>QCoreApplication::applicationDirPath: Please instantiate the QApplication object first
2019/07/28 20:30:09 95f073d7 41d753a2 DEBUG  TS>qt.qpa.xkeyboard: no keyboard layouts with latin keys present
2019/07/28 20:30:09 95f073d7 41d753a2 DEBUG  TS>QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-sinusbot'
2019/07/28 20:30:09 95f073d7 41d753a2 DEBUG  TS>QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
2019/07/28 20:30:09 95f073d7 41d753a2 DEBUG  TS>QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
2019/07/28 20:30:09 95f073d7 41d753a2 DEBUG  TS>/opt/sinusbot/teamspeak3-client/ts3client_linux_amd64: symbol lookup error: /opt/sinusbot/teamspeak3-client/libQt5XcbQpa.so.5: undefined symbol: FT_Get_Font_Format
2019/07/28 20:30:09 95f073d7 41d753a2 DEBUG  Closed.
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:09 95f073d7 41d753a2 INFO   TSClient quit. LogLevel has been increased, please try to connect again to see more details.
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:10 95f073d7 41d753a2 DEBUG  Storing configuration.
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:10 95f073d7 41d753a2 DEBUG  closing channels[1;44r[H[43;62H[1;43r[H[43d
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:10 95f073d7 41d753a2 DEBUG  eof from data[1;44r[H[43;59H[1;43r[H[43d
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:10 95f073d7 41d753a2 DEBUG  eof from voice[1;44r[H[43;60H[1;43r[H[43d
[1;44r[H[43d[1;43r[H[43d2019/07/28 20:30:40 95f073d7 41d753a2 DEBUG  Storing configuration.
 
L

loopbreak

New Member
Como eres español, total. En las dos da el mismo error, arriba tengo el log y tal cuando intenta entrar, al igual que la config y el output de diagnóstico de errores del SinusBot
 
G

GamerMarc

Helping Hand
Lo que veo es que te pasa una cosa que me pasaba a mi pero por culpa del Kernel, el tema es que tienes el Kernel actualizado, has seguido los pasos de instalacion correctamente? removiendo...

Deja que te busque las Dependences que son necesarias con esa version
 
G

GamerMarc

Helping Hand
Aparte, has seguido los pasos, 'Signature' que hay en el Post sobre ese error?

Edit: En que empresa tienes la VPS?
 
TwentyFour

TwentyFour

BinusSot Junkie
V.I.P.
Contributor
Insider
loversama said:
This is where I am as well, seems to be many who are having this issue..
Click to expand...
The issue is happening with 90% of the script (external tool) users, those commands shouldn't be necessary at all.

I personally couldn't reproduce any of those errors on any of my VPSs, though I'm only manually installing.
My guess is rather a missconfigurated server issue, than sth caused by sinusbot or teamspeak itself.
 
Qinaii

Qinaii

Donor
is awesome!
Same here. try both. does not connect to my ts3 Server, loglevel 10 and dependencies are installed

  1. SINUSBOT RELATED
  2. SYSTEM INFORMATION
  3. - Operating System: Ubuntu 16.04.6 LTS (OpenVZ)
  4. - Kernel: Linux 4.4.0-042stab139.1 x86_64
  5. - Load Average: 0.00 0.04 0.00
  6. - Uptime: 0 days, 1 hours, 25 minutes, 39 seconds
  7. - OS x64 check: OK
  8. - OS Updates: 0 (well done!)
  9. - OS Missing Packages: None
  10. - OS APT Last Update: 31.07.2019 11:32:54 CEST +02:00:00
  11. - Shell Locale: de_DE.utf8
  12. - Bot Start Script: not found
  13. - CPU:
  14. (failed retrieving information)
  15. - RAM: B/12.00 GB in use (%)
  16. - SWAP: B/ B in use (%)
  17. - DISK: 7.39 GB/605.79 GB in use (1%)
  18. - Package versions:
  19. - libglib: 2.48.2-0ubuntu4.32.48.2-0ubuntu4.3

  21. BOT INFORMATION
  22. - Status: not running
  23. - Webinterface: port locally not reachable (Port: 8087)
  24. - Binary: /opt/ts3soundboard/sinusbot
  25. - Binary Info: MD5 Hash: d770dee2259d159aa78550962d3251e3, Perms: 755, User: sinusbot
  26. - Version: 1.0.0-beta.3-735814e
  27. - TS3 Plugin: installed (md5 hash match)
  28. - Bot Plugin: 2e771e4332cf87da1f72d58aa6923f9f
  29. - TS3 Client: 2e771e4332cf87da1f72d58aa6923f9f
  30. - Config:
  31. - LogLevel = 10 (debug log active)
  32. - TS3Path = /opt/ts3soundboard/TeamSpeak3-Client-linux_amd64/ts3client_linux_amd64 (Version 3.3.0)
  33. - YoutubeDLPath = not set
  34. - Installed scripts: advertising.js; alonemode.js; bookmark.js; command.js; followme.js; norecording.js; rememberChannel.js; welcome.js

  36. BOT TECHNICAL INFORMATION
  37. - File exists:
  38. - TS3Client/libqxcb-glx-integration.so: no
  39. - LDD output:
  40. linux-vdso.so.1 => (0x00007fffab1f8000)
  41. libswresample.so.2 => /opt/ts3soundboard/libswresample.so.2 (0x00007f92a6acb000)
  42. libavfilter.so.6 => /opt/ts3soundboard/libavfilter.so.6 (0x00007f92a6773000)
  43. libavformat.so.57 => /opt/ts3soundboard/libavformat.so.57 (0x00007f92a6372000)
  44. libavcodec.so.57 => /opt/ts3soundboard/libavcodec.so.57 (0x00007f92a5a0c000)
  45. libavutil.so.55 => /opt/ts3soundboard/libavutil.so.55 (0x00007f92a5798000)
  46. libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f92a5583000)
  47. libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f92a5279000)
  48. libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f92a505c000)
  49. libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f92a4cda000)
  50. libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f92a4ac3000)
  51. libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f92a46f9000)
  52. libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f92a44df000)
  53. librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f92a42d6000)
  54. /lib64/ld-linux-x86-64.so.2 (0x000056130dfc4000)

  56. REACHABILITY CHECKS
  57. - HTTPS check with IPv4 mode: SUCCESS [Connection established to www.sinusbot.com, CODE #200]
  58. - HTTPS check with IPv6 mode: IGNORED [Disabled]
  59. - DNS resolution check: SUCCESS [www.sinusbot.com resolved to 104.28.14.74]
  60. - Update server checks:
  61. update01.sinusbot.com -> 104.28.14.74: SUCCESS [CODE #404]
  62. update02.sinusbot.com -> 104.28.14.74: SUCCESS [CODE #404]
  63. update03.sinusbot.com -> 104.28.14.74: SUCCESS [CODE #404]

  65. TIME INFORMATION
  66. - Time (local): 31.07.2019 13:16:27 CEST +02:00:00
  67. - Time (remote): <Failed retrieving remote time!>
  68. - Time (difference): n/a secs
  69. - Timezone: Europe/Berlin

  71. OTHER INFORMATION
  72. - TeamSpeak3 Version: 3.3.0
  73. - youtube-dl Version: unknown
  74. - DiagScript Version: 0.8.0
  75. ==========================================================
  76. [/CODE]

  78. Notice: For a better overview, post this data
  79. in the forum within a CODE-tag!


  82. [2019-07-31 13:16:27] [DEBUG] Done.
 
TwentyFour

TwentyFour

BinusSot Junkie
V.I.P.
Contributor
Insider
loopbreak said:
Idk, but as I said I tried both manual and installer and both failed with the same errors
Click to expand...
Firstly assuming you did everything the way it should be...
So there is something missing on your server, which is actually present at most of the ones (-> leaning towards "misconfiguration" / missing dependencies)

I can only "guess" whats missing, and depending on that, I suggest some dependencies. We can provide support with the SinusBot here, not with deeper linux problems.
In OT's case, Debian 8 is used ... current Debian is Version 10.
That's like you asking for support on Windows 7, yes some tips can work, but sometimes it's too outdated to give some educated help there.
 
L

loopbreak

New Member
TwentyFour said:
Firstly assuming you did everything the way it should be...
So there is something missing on your server, which is actually present at most of the ones (-> leaning towards "misconfiguration" / missing dependencies)

I can only "guess" whats missing, and depending on that, I suggest some dependencies. We can provide support with the SinusBot here, not with deeper linux problems.
In OT's case, Debian 8 is used ... current Debian is Version 10.
That's like you asking for support on Windows 7, yes some tips can work, but sometimes it's too outdated to give some educated help there.
Click to expand...
Okey I will update the os later, and I will say if it was the problem.
 
TwentyFour

TwentyFour

BinusSot Junkie
V.I.P.
Contributor
Insider
loopbreak said:
Okey I will update the os later, and I will say if it was the problem.
Click to expand...
If that's a suitable option for you, I would advise you to do so :) Make diagnosis easier...
But I don't know if people only use VPSs for sinusbot or not.
 
L

loopbreak

New Member
We only use it for a Discord bot and ts things so we can make a backup. But the last time I upgraded the OS it didn't delete anything
 
You must log in or register to reply here.
Top