could not contact update server !

[NoHack69]

Hello ,
i using sinusbot on Windows Server.
i use it for 1 years !! now i see its error when open it.
who can help for this problem.
MY ip VPS : 10.240.35.22
Version TS Client 3.2.5

Thanks ,

 

[Multivitamin]

"10.240.35.22" is not a public ip address

 

[toorza456]

45.64.185.50 My is the same

 

[TwentyFour]

Did both of you run more than two bots at the same time on your TeamSpeak-Server by chance?

 

[Multivitamin]

@toorza456 go to https://update01.sinusbot.com/ and check if you receive a captcha then solve it and it should work again

 

[PokarPrincess]

I have the same problem.
I tried to start it like in the normal tutorial but it didn't happen. I got this message directly.
I bought my server only a few days ago. It would be nice if there would be a solution for it
I would be pleased about a positive feedback
PokarPrincess

 

[NoHack69]

Did both of you run more than two bots at the same time on your TeamSpeak-Server by chance?

No. Just two , i can't more.

 

[NoHack69]

Sinusbot can't unlock my ip ?

 

[TwentyFour]

Sinusbot can't unlock my ip ?

"10.240.35.22" is not a public ip address

As stated, we don't know your IP (yet). Until you provide it, pretty little can be done.

 

[toorza456]

I tried to update everything but the same

 

[TwentyFour]

The "could not contact update server" error most likely results from your IP getting blacklisted. This can have multiple reasons:

• You have been running multiple Sinusbot processes on your server (to run more than 2 instances of the bot)
• You are sharing your IP with someone else, who is doing the above.
• Someone already did that with the IP your currently having.
• ...