Couldnt contact update server

[nevaring]

Hi, i have a Windows Server VPS, and i start my sinusbot and send me this message couldnt contact update server
My ip public in this VPS is: 35.225.6.244

 

[TwentyFour]

The "could not contact update server" error most likely results from your IP getting blacklisted. This can have multiple reasons:

• You have been running multiple Sinusbot processes on your server (to run more than 2 instances of the bot)
• You are sharing your IP with someone else, who is doing the above.
• Someone already did that with the IP your currently having.
• ...

 

[PokarPrincess]

hey @TwentyFour. i think i'm blacklisted for the three reason. Because I just bought my Debian server a few weeks ago and started installing sinusbot a few days ago. is it possible to unlock it?
it's just really stupid not to be able to do anything because of someone else...

 

[nevaring]

The "could not contact update server" error most likely results from your IP getting blacklisted. This can have multiple reasons:

• You have been running multiple Sinusbot processes on your server (to run more than 2 instances of the bot)
• You are sharing your IP with someone else, who is doing the above.
• Someone already did that with the IP your currently having.
• ...

Can u desban me?

 

[TwentyFour]

Can u desban me?

1. I cannot, since I did not ban you.
2. If I could, I still have no idea, what you did to get banned in the first place.
3. What tells me, you won't get banned again?

 

[PokarPrincess]

I mentioned my guess above.
i don't know where i could make an application... it is shit to have a ban for no reason at all

 

[Himsel]

@PokarPrincess
Try the Sinusbot Discord and ask there about your problem in the #support channel. perhaps one of the staffs help you out there. Pls. don't tag anyone!