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After TS3-Update: version problem?

Ohio1337

Member
Hello everybody.

As already mentioned in many posts, the update of the TS3 server currently ensures that some can no longer use their SinusBot. In most cases this is probably due to the kernel version of the server itself. Now my question, am I also affected by this? If I see that correctly, all my versions are compatible according to the list. Here are the desired files with all necessary information.

Please don't be angry with me if it's another unnecessary post but I'm at a loss right now and hope for help here.

Thanks in advance.

Code:
==========================================================
SINUSBOT RELATED
SYSTEM INFORMATION
 - Operating System: Debian GNU/Linux 9.11 (stretch)
 - Kernel: Linux 4.9.0-11-amd64 x86_64
 - Load Average: 0.26 0.14 0.10
 - Uptime: 1 days, 8 hours, 13 minutes, 8 seconds
 - OS x64 check: OK
 - OS Updates: 30 (updates available!)
 - OS Missing Packages: None
 - OS APT Last Update: 02.12.2019 06:25:27 CET +01:00:00
 - Shell Locale: en_US.UTF-8
 - Bot Start Script: not found
 - CPU:
    Architecture:          x86_64
    CPU(s):                4
    Thread(s) per core:    1
    Core(s) per socket:    4
    Socket(s):             1
    Model name:            Intel(R) Xeon(R) Gold 6140 CPU @ 2.30GHz
    CPU MHz:               2294.608
    Hypervisor vendor:     KVM
    Virtualization type:   full
 - RAM: 983.15 MB/15.67 GB in use (6%)
 - SWAP: 0 B/0 B in use (0%) (SWAP disabled)
 - DISK: 5.90 GB/58.96 GB in use (10%)
 - Package versions:
   - libglib: 2.50.3-2+deb9u1

BOT INFORMATION
 - Status: not running
 - Webinterface: port locally not reachable (Port: xxxx)
 - Binary: /sinusbot/sinusbot
 - Binary Info: xxxx
 - Version: 1.0.0-beta.3-735814e
 - TS3 Plugin: installed (md5 hash match)
   - Bot Plugin: 2e771e4332cf87da1f72d58aa6923f9f
   - TS3 Client: 2e771e4332cf87da1f72d58aa6923f9f
 - Config:
   - LogLevel = 3
   - TS3Path = /sinusbot/TeamSpeak3-Client-linux_amd64/ts3client_linux_amd64 (Version 3.3.2)
   - YoutubeDLPath = not set
 - Installed scripts: advertising.js; alonemode.js; bookmark.js; command.js; followme.js; Jail.js; norecording.js; Reconnect.js; rememberChannel.js; welcome.js; WelcomeMessage.js

BOT TECHNICAL INFORMATION
 - File exists:
   - TS3Client/libqxcb-glx-integration.so: no
 - LDD output:
    linux-vdso.so.1 (0x00007ffc8737f000)
    libswresample.so.2 => /sinusbot/libswresample.so.2 (0x00007f438cc72000)
    libavfilter.so.6 => /sinusbot/libavfilter.so.6 (0x00007f438c91a000)
    libavformat.so.57 => /sinusbot/libavformat.so.57 (0x00007f438c519000)
    libavcodec.so.57 => /sinusbot/libavcodec.so.57 (0x00007f438bbb4000)
    libavutil.so.55 => /sinusbot/libavutil.so.55 (0x00007f438b940000)
    libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f438b73c000)
    libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f438b438000)
    libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f438b21b000)
    libstdc++.so.6 => /usr/lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f438ae99000)
    libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f438ac82000)
    libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f438a8e3000)
    libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f438a6c9000)
    librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f438a4c1000)
    /lib64/ld-linux-x86-64.so.2 (0x00007f438ce8c000)

REACHABILITY CHECKS
 - HTTPS check with IPv4 mode: SUCCESS [Connection established to www.sinusbot.com, CODE #200]
 - HTTPS check with IPv6 mode: IGNORED [Disabled]
 - DNS resolution check: SUCCESS [www.sinusbot.com resolved to 104.28.14.74]
 - Update server checks:
    update01.sinusbot.com -> 104.28.14.74: SUCCESS [CODE #404]
    update02.sinusbot.com -> 104.28.15.74: SUCCESS [CODE #404]
    update03.sinusbot.com -> 104.28.15.74: SUCCESS [CODE #404]

TIME INFORMATION
 - Time (local): 03.12.2019 00:10:00 CET +01:00:00
 - Time (remote): 03.12.2019 00:10:00 CET +01:00:00
 - Time (difference): 0 secs (Time diff less than 2 secs. Good.)
 - Timezone: Europe/Berlin

OTHER INFORMATION
 - TeamSpeak3 Version: 3.3.2
 - youtube-dl Version: unknown
 - DiagScript Version: 0.8.0
==========================================================
Code:
2019/12/03 00:17:28 ad230f14          INFO   Loading instances
2019/12/03 00:17:28 ad230f14          INFO   Loading instance://b6f20a81-20f0-413e-b239-f08b63170185
2019/12/03 00:17:28 ad230f14 b6f20a81 INFO   script command loaded
2019/12/03 00:17:28 ad230f14 b6f20a81 INFO   script WelcomeMessage loaded
2019/12/03 00:17:28 ad230f14 b6f20a81 INFO   Initialization complete
2019/12/03 00:17:28 [GENERAL/FFMPEG ] INFO   FFmpeg/avcodec v3741798; license: LGPL version 2.1 or later; 81 codecs
2019/12/03 00:17:28 [GENERAL/FFMPEG ] INFO   FFmpeg/avformat v3742052; license: LGPL version 2.1 or later; 143 formats
2019/12/03 00:17:28 [GENERAL/!!!!!!!] NOTICE You may now configure and launch the bots from the webinterface. http://0.0.0.0:xxxx
2019/12/03 00:17:28 ad230f14 b6f20a81 INFO   script Jail loaded
2019/12/03 00:17:28 [GENERAL/RADIO  ] INFO   RadioStation data loaded
2019/12/03 00:17:28 [GENERAL/RADIO  ] INFO   Imported radio stations
2019/12/03 00:17:50 ad230f14 b6f20a81 WARN   Could not create Chat-Tabletable Chat already exists
2019/12/03 00:17:50 ad230f14 b6f20a81 WARN   Could not create WhisperReceive-Tabletable WhisperReceive already exists
2019/12/03 00:17:50 ad230f14 b6f20a81 WARN   Could not create Notifications-Tabletable Notifications already exists
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   Starting instance ts3server://127.0.0.1?port=9987&nickname=SinusBot&password=&channel=&channelpassword=
2019/12/03 00:17:50 X [MAIN] New connection
2019/12/03 00:17:50 X [MAIN] New connection
2019/12/03 00:17:50 X [MAIN] New connection
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |              |   |TeamSpeak Client 3.3.2 (2019-08-25 21:13:34)
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |              |   |SystemInformation: Linux 4.9.0-11-amd64 #1 SMP Debian 4.9.189-3+deb9u1 (2019-09-20) x86_64 Binary: 64bit
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |              |   |Using hardware aes
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |ERROR   |SoundBckndIntf|   |libpulse.so.0: cannot open shared object file: No such file or directory
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |   |Unable to create an Open GL context.
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |ERROR   |RevocationListCache|   |Failed to import revocation list from cache
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |Addons        |   |Checking for addon updates...
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |Plugins       |   |Loading plugin: libsoundbot_plugin.so
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |Plugins       |   |Loading plugin: libclientquery_plugin_linux_amd64.so
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |Query         |   |listening on 127.0.0.1:25639
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |              |   |successfully downloaded revocation list for accounting
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |              |   |successfully downloaded revocation list for myteamspeak id
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |              |   |*** Time [MAINWINDOW]: 186
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |              |   |*** Time [INIT]: 187
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |   |Failed to init text to speech engine
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |   |Qt version: 5.12.1
2019/12/03 00:17:50 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |   |Using configuration location: /sinusbot/data/ts3/ad230f14-1e71-4442-b1a6-1f3e65953e97/b6f20a81-20f0-413e-b239-f08b63170185/settings.db
2019/12/03 00:17:51 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |   |ts3server: 127.0.0.1?port=9987&nickname=SinusBot&password=&channel=&channelpassword=
2019/12/03 00:17:51 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |1  |Connect to server: 127.0.0.1
2019/12/03 00:17:51 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |1  |Initiating connection: 127.0.0.1:9987
2019/12/03 00:17:51 ad230f14 b6f20a81 INFO   TS |INFO    |PreProSpeex   |1  |Speex version: 1.2rc1
2019/12/03 00:17:51 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |1  |Connect status: Connecting
2019/12/03 00:17:51 ad230f14 b6f20a81 INFO   New connection status 1; Error 0
2019/12/03 00:17:51 ad230f14 b6f20a81 INFO   TS |INFO    |Bookmarks     |   |Collecting autoconnect bookmarks
2019/12/03 00:17:51 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |   |Last update check was: Sat Jan 1 00:00:01 2022
2019/12/03 00:17:51 ad230f14 b6f20a81 INFO   TS |INFO    |              |   |Statistics report: User has not yet confirmed participation
2019/12/03 00:17:56 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |1  |Connect status: Disconnected
2019/12/03 00:17:56 ad230f14 b6f20a81 INFO   TS |INFO    |ClientUI      |1  |Failed to connect to server, want autoreconnect = 0
2019/12/03 00:17:56 ad230f14 b6f20a81 INFO   The bot could not connect. This might have several reasons: the server doesn't exist at that address, the server password is wrong, the default channel doesn't exist, the bot has been banned, the server is an illegal installation, the password is wrong, the security level of your identity is too low, the nickname is too short or too long or the server does not allow the version of the client you are using. See our Wiki / Forums for more help.
2019/12/03 00:17:56 ad230f14 b6f20a81 INFO   New connection status 0; Error 1797
2019/12/03 00:17:57 ad230f14 b6f20a81 INFO   TSClient quit.
 

TwentyFour

Well-Known Member
is awesome!
V.I.P.
The bot could not connect. This might have several reasons: the server doesn't exist at that address, the server password is wrong, the default channel doesn't exist, the bot has been banned, the server is an illegal installation, the password is wrong, the security level of your identity is too low, the nickname is too short or too long or the server does not allow the version of the client you are using. See our Wiki / Forums for more help.
Right there in the log. ;)

If you can exclude all the above things, set your LogLevel = 10 and repost your log file.
 

Ohio1337

Member
Hello,

thank you for your answer.
I can exclude the described errors. If I use the identity locally to connect to the server, there are no problems.
- server runs on same machine
- server has no password
- no default channel configured
- no ban in banlist
- no illegal installation (server runs as non-profit)
- security level of identity is higher than the server security level
- version should be allowed compared to the list in this forum#

Changed the log level and copied the logs directly from the web interface. Code attached.

Code:
2019-12-03T11:03:40+01:00 Storing configuration.
2019-12-03T11:03:17+01:00 eof from data
2019-12-03T11:03:17+01:00 eof from voice
2019-12-03T11:03:17+01:00 closing channels
2019-12-03T11:03:16+01:00 Closed.
2019-12-03T11:03:16+01:00 TS>libpng warning: iCCP: known incorrect sRGB profile
2019-12-03T11:03:16+01:00 TS>QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
2019-12-03T11:03:16+01:00 TS>QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
2019-12-03T11:03:16+01:00 TS>QStandardPaths: wrong ownership on runtime directory /run/user/0, 0 instead of 1001
2019-12-03T11:03:16+01:00 TS>qt.qpa.xkeyboard: no keyboard layouts with latin keys present
2019-12-03T11:03:16+01:00 TS>QCoreApplication::applicationDirPath: Please instantiate the QApplication object first
2019-12-03T11:03:16+01:00 TSClient quit.
2019-12-03T11:03:15+01:00 New connection status 0; Error 1797
2019-12-03T11:03:15+01:00 The bot could not connect. This might have several reasons: the server doesn't exist at that address, the server password is wrong, the default channel doesn't exist, the bot has been banned, the server is an illegal installation, the password is wrong, the security level of your identity is too low, the nickname is too short or too long or the server does not allow the version of the client you are using. See our Wiki / Forums for more help.
2019-12-03T11:03:15+01:00 TS |INFO |ClientUI |1 |Failed to connect to server, want autoreconnect = 0
2019-12-03T11:03:15+01:00 TS |INFO |ClientUI |1 |Connect status: Disconnected
2019-12-03T11:03:11+01:00 TS |INFO | | |Statistics report: User has not yet confirmed participation
2019-12-03T11:03:11+01:00 TS |INFO |ClientUI | |Last update check was: Sat Jan 1 00:00:01 2022
2019-12-03T11:03:11+01:00 TS |INFO |Bookmarks | |Collecting autoconnect bookmarks
2019-12-03T11:03:10+01:00 New connection status 1; Error 0
2019-12-03T11:03:10+01:00 TS |INFO |ClientUI |1 |Connect status: Connecting
2019-12-03T11:03:10+01:00 TS |INFO |PreProSpeex |1 |Speex version: 1.2rc1
2019-12-03T11:03:10+01:00 TS |INFO |ClientUI |1 |Initiating connection: 127.0.0.1:9987
2019-12-03T11:03:10+01:00 TS |INFO |ClientUI |1 |Connect to server: 127.0.0.1
2019-12-03T11:03:10+01:00 TS |INFO |ClientUI | |ts3server: 127.0.0.1?port=9987&nickname=SinusBot&password=&channel=&channelpassword=
2019-12-03T11:03:10+01:00 TS |INFO |ClientUI | |Using configuration location: /sinusbot/data/ts3/ad230f14-1e71-4442-b1a6-1f3e65953e97/b6f20a81-20f0-413e-b239-f08b63170185/settings.db
2019-12-03T11:03:10+01:00 TS |INFO |ClientUI | |Qt version: 5.12.1
2019-12-03T11:03:10+01:00 TS |INFO |ClientUI | |Failed to init text to speech engine
2019-12-03T11:03:10+01:00 TS |INFO | | |*** Time [INIT]: 196
2019-12-03T11:03:10+01:00 TS |INFO | | |*** Time [MAINWINDOW]: 196
2019-12-03T11:03:10+01:00 TS>ClientQueryPlugin: currentServerConnectionChanged 1 (0)
2019-12-03T11:03:10+01:00 TS |INFO | | |successfully downloaded revocation list for myteamspeak id
2019-12-03T11:03:10+01:00 TS |INFO | | |successfully downloaded revocation list for accounting
2019-12-03T11:03:10+01:00 TS |INFO |Query | |listening on 127.0.0.1:25639
2019-12-03T11:03:10+01:00 TS |INFO |Plugins | |Loading plugin: libclientquery_plugin_linux_amd64.so
2019-12-03T11:03:10+01:00 TS |INFO |Plugins | |Loading plugin: libsoundbot_plugin.so
2019-12-03T11:03:10+01:00 TS |INFO |Addons | |Checking for addon updates...
2019-12-03T11:03:10+01:00 TS |ERROR |RevocationListCache| |Failed to import revocation list from cache
2019-12-03T11:03:10+01:00 TS |INFO |ClientUI | |Unable to create an Open GL context.
2019-12-03T11:03:10+01:00 TS |ERROR |SoundBckndIntf| |libpulse.so.0: cannot open shared object file: No such file or directory
2019-12-03T11:03:10+01:00 TS |INFO | | |Using hardware aes
2019-12-03T11:03:10+01:00 TS |INFO | | |SystemInformation: Linux 4.9.0-11-amd64 #1 SMP Debian 4.9.189-3+deb9u1 (2019-09-20) x86_64 Binary: 64bit
2019-12-03T11:03:10+01:00 TS |INFO | | |TeamSpeak Client 3.3.2 (2019-08-25 21:13:34)
2019-12-03T11:03:10+01:00 TS>DUMP defined! Dumpdir is: /sinusbot/data/ts3/ad230f14-1e71-4442-b1a6-1f3e65953e97/b6f20a81-20f0-413e-b239-f08b63170185/crashdumps
2019-12-03T11:03:10+01:00 TS>Crashdump ENABLED, directory is: /sinusbot/data/ts3/ad230f14-1e71-4442-b1a6-1f3e65953e97/b6f20a81-20f0-413e-b239-f08b63170185/crashdumps
2019-12-03T11:03:10+01:00 Storing configuration.
2019-12-03T11:03:10+01:00 Starting instance ts3server://127.0.0.1?port=9987&nickname=SinusBot&password=&channel=&channelpassword=
2019-12-03T11:03:10+01:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not delete from FileTransferno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not delete from FileTransferno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not delete from FileTransferno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not delete from FileTransferno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not delete from FileTransferno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not delete from FileTransferno such table: FileTransfer
2019-12-03T11:03:10+01:00 Could not create Notifications-Tabletable Notifications already exists
2019-12-03T11:03:10+01:00 Could not create WhisperReceive-Tabletable WhisperReceive already exists
2019-12-03T11:03:10+01:00 Could not create Chat-Tabletable Chat already exists
2019-12-03T11:03:10+01:00 About to run.
2019-12-03T11:03:10+01:00 Prespawn.
2019-12-03T11:02:40+01:00 registered callback for event connect
2019-12-03T11:02:40+01:00 serialized function: true
2019-12-03T11:02:40+01:00 script WelcomeMessage loaded
2019-12-03T11:02:40+01:00 registered callback for event chat
2019-12-03T11:02:40+01:00 serialized function: true
2019-12-03T11:02:40+01:00 registered callback for event clientMove
2019-12-03T11:02:40+01:00 serialized function: true
2019-12-03T11:02:40+01:00 Initialization complete
2019-12-03T11:02:40+01:00 script Jail loaded
2019-12-03T11:02:40+01:00 registered callback for event load
2019-12-03T11:02:40+01:00 serialized function: true
2019-12-03T11:02:40+01:00 executing script WelcomeMessage
2019-12-03T11:02:40+01:00 script command loaded
2019-12-03T11:02:40+01:00 module registered as command
2019-12-03T11:02:40+01:00 registered callback for event chat
2019-12-03T11:02:40+01:00 serialized function: true
2019-12-03T11:02:40+01:00 executing script Jail
2019-12-03T11:02:40+01:00 executing script command
 

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