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Bot connect to Ts but Crash on playing Music or Radio Stations

Hello Sinusbot friends,

i got a problem with my Sinusbot, at the last 2 days i try to play music on my Teamspeak.
the thing is my bot is connecting fine to the teamspeak 3 server.
but then if i try to play uploaded music or a radio station the bot instantly disconnect.

i try to solve this problem since 2 days and try to find some same issue on the forum,
but still without success
.

so please help me out , i try already Ubuntu 18.04 & 19.10, and
teamspeak client 3.3.2 and 3.2.1 same for server teamspeak server 3.9.1 & 3.11.0.
but still i got the same problem on all versions, bot is connecting to ts3 but on music
he disconnect.

linux 19.10 is fresh installed with all updates, and i use installer script 1.5.

So here i collect all my Infos for you guys.

Best Regards | Cheers

GenerationGames | Chris


  • SinusBot version (1.0.0-beta.10-202ee4d)
  • TS Client (3.3.2) and Server version (3.9.1 Linux)
  • OS (Linux Ubuntu 19.10 64bit)
  • Kernel Linux 5.3.0-45
  • Hardware specs (Intel Core 2 Quad Q6600 , 8 GB, 320 GB HDD)
  • [*]2020-04-06T07:42:13+02:00 Done playing
    2020-04-06T07:42:13+02:00 Channels now zero
    2020-04-06T07:42:13+02:00 Deleting channel 67a61944-e140-4f02-8714-e3ca797cc9f8 () ID 6e037cc3-0e3f-499b-8dac-fb29a172bb26 (cc 1)
    2020-04-06T07:42:13+02:00 Removing closed channel 67a61944-e140-4f02-8714-e3ca797cc9f8 () ID 6e037cc3-0e3f-499b-8dac-fb29a172bb26
    2020-04-06T07:42:13+02:00 Sending stop to 67a61944-e140-4f02-8714-e3ca797cc9f8 () ID 6e037cc3-0e3f-499b-8dac-fb29a172bb26 #1
    2020-04-06T07:42:13+02:00 STOP [admin] OK
    2020-04-06T07:42:13+02:00 Stopping
    2020-04-06T07:42:07+02:00 closing channels
    2020-04-06T07:42:06+02:00 TSClient quit.
    2020-04-06T07:42:06+02:00 TS>Starting Error Reporter: /opt/sinusbot/teamspeak3-client/error_report
    2020-04-06T07:42:06+02:00 TS>Breakpad crash /opt/sinusbot/data/ts3/cd67d5e0-b616-4783-a651-9f3e21de5a03/097ed4c2-e48a-4f5c-b661-f71aea8a2744/crashdumps/cec936fd-f216-4ec2-215703a6-fbacac62.dmp
    2020-04-06T07:42:06+02:00 new track info: 1live (316c697665)
    2020-04-06T07:42:06+02:00 PLAY [admin] 67a61944-e140-4f02-8714-e3ca797cc9f8 OK
    2020-04-06T07:42:06+02:00 New channel 67a61944-e140-4f02-8714-e3ca797cc9f8 () ID 6e037cc3-0e3f-499b-8dac-fb29a172bb26 (cc 0)
    2020-04-06T07:41:56+02:00 Storing configuration.
    2020-04-06T07:41:50+02:00 TS/ERR 2564 e'access to default group is forbidden' x'' r'PR:{8ed67f93-ae50-4a4c-a711-dabdedb39cd1}:102/GCLL'
    2020-04-06T07:41:50+02:00 New connection status 4; Error 0
    2020-04-06T07:41:50+02:00 TS |INFO |ClientUI |1 |Connect status: Connection established
    2020-04-06T07:41:50+02:00 New connection status 3; Error 0
    2020-04-06T07:41:50+02:00 TS |INFO |ClientUI |1 |Connect status: Establishing connection
    2020-04-06T07:41:50+02:00 New connection status 2; Error 0
    2020-04-06T07:41:50+02:00 TS |INFO |ClientUI |1 |Connect status: Connected
    2020-04-06T07:41:50+02:00 TS |DEVELOP |PktHandler | |Puzzle solve time: 4
    2020-04-06T07:41:50+02:00 New connection status 1; Error 0
    2020-04-06T07:41:50+02:00 TS |INFO |ClientUI |1 |Connect status: Connecting
    2020-04-06T07:41:50+02:00 TS |INFO | | |Statistics report: Not yet, next report on Sa. Mai 2 07:29:21 2020
    2020-04-06T07:41:50+02:00 TS |INFO |ClientUI | |Last update check was: Sa. Jan. 1 00:00:01 2022
    2020-04-06T07:41:50+02:00 TS |INFO |Bookmarks | |Collecting autoconnect bookmarks
    2020-04-06T07:41:49+02:00 TS |INFO |PreProSpeex |1 |Speex version: 1.2rc1
    2020-04-06T07:41:49+02:00 TS |INFO |ClientUI |1 |Initiating connection: 85.214.78.189:5657
    2020-04-06T07:41:49+02:00 TS |INFO |ClientUI |1 |Connect to server: 85.214.78.189
    2020-04-06T07:41:49+02:00 TS |INFO |ClientUI | |ts3server: 85.214.78.189?port=5657&nickname=SinusBot&password=&channel=&channelpassword=
    2020-04-06T07:41:48+02:00 TS |INFO |ClientUI | |Using configuration location: /opt/sinusbot/data/ts3/cd67d5e0-b616-4783-a651-9f3e21de5a03/097ed4c2-e48a-4f5c-b661-f71aea8a2744/settings.db
    2020-04-06T07:41:48+02:00 TS |INFO |ClientUI | |Qt version: 5.12.1
    2020-04-06T07:41:48+02:00 TS |INFO |ClientUI | |Failed to init text to speech engine
    2020-04-06T07:41:48+02:00 TS |INFO | | |*** Time [INIT]: 254
    2020-04-06T07:41:48+02:00 TS |INFO | | |*** Time [MAINWINDOW]: 254
    2020-04-06T07:41:48+02:00 TS |INFO | | |successfully downloaded revocation list for myteamspeak id
    2020-04-06T07:41:48+02:00 TS |INFO | | |successfully downloaded revocation list for accounting
    2020-04-06T07:41:48+02:00 TS |INFO |Plugins | |Loading plugin: libsoundbot_plugin.so
    2020-04-06T07:41:48+02:00 TS |INFO |Addons | |Checking for addon updates...
    2020-04-06T07:41:48+02:00 TS |ERROR |RevocationListCache| |Failed to import revocation list from cache
    2020-04-06T07:41:48+02:00 TS |INFO |ClientUI | |Unable to create an Open GL context.
    2020-04-06T07:41:48+02:00 TS |ERROR |SoundBckndIntf| |/opt/sinusbot/teamspeak3-client/soundbackends/libpulseaudio_linux_amd64.so error: NOT_CONNECTED
    2020-04-06T07:41:47+02:00 TS |ERROR |SoundBckndIntf| |/opt/sinusbot/teamspeak3-client/soundbackends/libpulseaudio_linux_amd64.so error: NOT_CONNECTED
    2020-04-06T07:41:47+02:00 TS |INFO | | |SystemInformation: Linux 5.3.0-45-generic #37-Ubuntu SMP Thu Mar 26 20:41:27 UTC 2020 x86_64 Binary: 64bit
    2020-04-06T07:41:47+02:00 TS |INFO | | |TeamSpeak Client 3.3.2 (2019-08-25 21:13:34)
    2020-04-06T07:41:47+02:00 TS>DUMP defined! Dumpdir is: /opt/sinusbot/data/ts3/cd67d5e0-b616-4783-a651-9f3e21de5a03/097ed4c2-e48a-4f5c-b661-f71aea8a2744/crashdumps
    2020-04-06T07:41:47+02:00 TS>Crashdump ENABLED, directory is: /opt/sinusbot/data/ts3/cd67d5e0-b616-4783-a651-9f3e21de5a03/097ed4c2-e48a-4f5c-b661-f71aea8a2744/crashdumps
    2020-04-06T07:41:47+02:00 Starting instance ts3server://85.214.78.189?port=5657&nickname=SinusBot&password=&channel=&channelpassword=
    2020-04-06T07:41:46+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not delete from FileTransferno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not delete from FileTransferno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not delete from FileTransferno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not delete from FileTransferno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not delete from FileTransferno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not insert into FileTransfer-Tableno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not delete from FileTransferno such table: FileTransfer
    2020-04-06T07:41:46+02:00 Could not create Notifications-Tabletable Notifications already exists
    2020-04-06T07:41:46+02:00 Could not create WhisperReceive-Tabletable WhisperReceive already exists
    2020-04-06T07:41:46+02:00 Could not create Chat-Tabletable Chat already exists
    2020-04-06T07:41:46+02:00 About to run.
    2020-04-06T07:41:46+02:00 Prespawn.
    2020-04-06T07:41:44+02:00 BOT-CONFIG [admin] HOST PORT CHANPW CHAN ANNOUNCE DESCRIPTION ANNOUNCESTR TTSURL CC OK
    2020-04-06T07:41:26+02:00 Storing configuration.
    2020-04-06T07:41:22+02:00 closing channels
    2020-04-06T07:41:22+02:00 eof from voice
    2020-04-06T07:41:21+02:00 TSClient quit.
    2020-04-06T07:41:21+02:00 Closed.
    2020-04-06T07:41:21+02:00 TS>libpng warning: iCCP: known incorrect sRGB profile
    2020-04-06T07:41:21+02:00 TS>QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
    2020-04-06T07:41:21+02:00 TS>QXcbIntegration: Cannot create platform OpenGL context, neither GLX nor EGL are enabled
    2020-04-06T07:41:21+02:00 TS>QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-sinusbot'
    2020-04-06T07:41:21+02:00 TS>qt.qpa.xkeyboard: no keyboard layouts with latin keys present
    2020-04-06T07:41:21+02:00 TS>QCoreApplication::applicationDirPath: Please instantiate the QApplication object first
    2020-04-06T07:41:21+02:00 KILL [admin] OK
    2020-04-06T07:41:20+02:00 New connection status 0; Error 0
    2020-04-06T07:41:20+02:00 TS |INFO |ClientUI |1 |Disconnected or forced to leave, want autoreconnect = 0
    2020-04-06T07:41:20+02:00 TS |INFO |ClientUI |1 |Connect status: Disconnected
    2020-04-06T07:41:20+02:00 SinusBot joined the channel
    2020-04-06T07:41:08+02:00 2568/insufficient client permissions/b_virtualserver_servergroup_client_list
    2020-04-06T07:41:08+02:00 2568/insufficient client permissions/b_virtualserver_servergroup_client_list
    2020-04-06T07:41:07+02:00 2568/insufficient client permissions/b_virtualserver_servergroup_client_list
    2020-04-06T07:41:07+02:00 2568/insufficient client permissions/b_virtualserver_servergroup_client_list
    2020-04-06T07:41:07+02:00 2568/insufficient client permissions/b_virtualserver_servergroup_client_list
    2020-04-06T07:41:06+02:00 2568/insufficient client permissions/b_virtualserver_servergroup_client_list
    2020-04-06T07:41:06+02:00 TS |INFO | | |No image, refusing to display
    2020-04-06T07:41:06+02:00 2568/insufficient client permissions/b_virtualserver_servergroup_client_list
    2020-04-06T07:41:06+02:00 New connection status 4; Error 0
    2020-04-06T07:41:06+02:00 TS |INFO |ClientUI |1 |Connect status: Connection established
    2020-04-06T07:41:06+02:00 New connection status 3; Error 0
    2020-04-06T07:41:06+02:00 TS |INFO |ClientUI |1 |Connect status: Establishing connection
    2020-04-06T07:41:06+02:00 New connection status 2; Error 0
    2020-04-06T07:41:06+02:00 TS |INFO |ClientUI |1 |Connect status: Connected
    2020-04-06T07:41:06+02:00 TS |DEVELOP |PktHandler | |Puzzle solve time: 7
    2020-04-06T07:41:06+02:00 New connection status 1; Error 0
    [*]
  • [*]2020-04-06T07:39:56+02:00 Loading instance://097ed4c2-e48a-4f5c-b661-f71aea8a2744
    2020-04-06T07:39:56+02:00 Loading instances
    [*]
  • [*]TS3Path = "/opt/sinusbot/teamspeak3-client/ts3client_linux_amd64"
    ListenHost = "0.0.0.0"
    DataDir = "/opt/sinusbot/data/"
    ListenPort = 8087
    LocalPlayback = false
    EnableLocalFS = false
    MaxBulkOperations = 300
    LogLevel = 10
    EnableProfiler = false
    YoutubeDLPath = "/usr/local/bin/youtube-dl"
    EnableDebugConsole = false
    EnableInternalCommands = false
    AllowStreamPush = false
    UploadLimit = 83886080
    RunAsUser = 0
    RunAsGroup = 0
    ExternalFileBase = ""
    InstanceActionLimit = 6
    UseSSL = false
    SSLKeyFile = ""
    SSLCertFile = ""
    Hostname = ""
    HostnameMask = ""
    SampleInterval = 60
    StartVNC = false
    EnableWebStream = false
    LogFile = ""
    LicenseKey = "NfgwhvNxzTU4PkFup4IZciAPOtPSqOKhwxcS25PndnI="
    IsProxied = false
    DenyStreamURLs = []
    Pragma = 0
    UserAgent = ""

    [YoutubeDL]
    BufferSize = 524288
    MaxDownloadSize = 419430400
    MaxDownloadRate = 104857600
    MaxSimultaneousChunkDownloads = 6
    CacheStreamed = false
    TimeoutSingleDownloader = 0
    TimeoutMultiDownloader = 0
    ChunkSize = 3145728

    [TS3]
    AvatarMaxWidth = 0
    AvatarMaxHeight = 0
    AllowGIF = false

    [StreamRewrites]

    [Scripts]
    Debug = false
    AllowReload = false
    EnableTimer = false
    DisableLegacyEvents = false
    DevMode = false
    ScriptTimeout = 5

    [Themes]
    Default = ""

    [SpeechRecognition]
    Enable = false

    [FFmpeg]
    UserAgent = "SinusBot (1.0.0-beta.10-202ee4d)"
    WaitTime = 0

    [DAV]
    Enable = false

    [XServer]
    Delay = 0
    Debug = false

    [SHMem]
    Enable = false
    Size = 0
    Delay = 0
    Interval = 0

    [RadioStations]
    URL = ""
    UpdateInterval = 0

    [TTS]
    Enabled = false
    [*]

Sinusbot diagSinusbot.sh Log
Code:
==========================================================
SINUSBOT RELATED
SYSTEM INFORMATION
 - Operating System: Ubuntu 19.10 
 - Kernel: Linux 5.3.0-45-generic x86_64
 - Load Average: 1.46 1.11 0.87
 - Uptime: 0 days, 0 hours, 45 minutes, 48 seconds
 - OS x64 check: OK
 - OS Updates: 0 (well done!)
 - OS Missing Packages: None
 - OS APT Last Update: 06.04.2020 07:23:56 CEST +02:00:00
 - Shell Locale: de_DE.UTF-8
 - Bot Start Script: not found 
 - CPU:
    CPU(s):                          4
    CPU MHz:                         1604.405
 - RAM: 2.68 GB/7.77 GB in use (34%) 
 - SWAP: 0 B/1.99 GB in use (0%) 
 - DISK: 8.88 GB/292.41 GB in use (3%) 
 - Package versions:
   - libglib: 2.62.4-1~ubuntu19.10.2

BOT INFORMATION
 - Status: not running 
 - Webinterface: port locally not reachable (Port: 8087)
 - Binary: /opt/sinusbot/sinusbot
 - Binary Info: MD5 Hash: 224b687db910b732fe5a7cfec4f6c78e, Perms: 755, User: sinusbot
 - Version: 1.0.0-beta.10-202ee4d
 - TS3 Plugin: installed (md5 hash match)
   - Bot Plugin: aa483aea105cb62033392b1ce6d317ab
   - TS3 Client: aa483aea105cb62033392b1ce6d317ab
 - Config:
   - LogLevel = 10 (debug log active)
   - TS3Path = /opt/sinusbot/teamspeak3-client/ts3client_linux_amd64 (Version 3.3.2)
   - YoutubeDLPath = /usr/local/bin/youtube-dl (does exist, version: 2020.03.24)
 - Installed scripts: advertising.js; alonemode.js; bookmark.js; command.js; followme.js; norecording.js; rememberChannel.js; sinusbot-commands.js; welcome.js

BOT TECHNICAL INFORMATION
 - File exists:
   - TS3Client/libqxcb-glx-integration.so: no
 - LDD output:
    linux-vdso.so.1 (0x00007ffc9d139000)
    libswresample.so.2 => /opt/sinusbot/libswresample.so.2 (0x00007f40ce031000)
    libavfilter.so.6 => /opt/sinusbot/libavfilter.so.6 (0x00007f40cdcd9000)
    libavformat.so.57 => /opt/sinusbot/libavformat.so.57 (0x00007f40cd8d8000)
    libavcodec.so.57 => /opt/sinusbot/libavcodec.so.57 (0x00007f40ccf73000)
    libavutil.so.55 => /opt/sinusbot/libavutil.so.55 (0x00007f40cccff000)
    libdl.so.2 => /lib/x86_64-linux-gnu/libdl.so.2 (0x00007f40ccce5000)
    libm.so.6 => /lib/x86_64-linux-gnu/libm.so.6 (0x00007f40ccb94000)
    libpthread.so.0 => /lib/x86_64-linux-gnu/libpthread.so.0 (0x00007f40ccb71000)
    libstdc++.so.6 => /lib/x86_64-linux-gnu/libstdc++.so.6 (0x00007f40cc983000)
    libgcc_s.so.1 => /lib/x86_64-linux-gnu/libgcc_s.so.1 (0x00007f40cc969000)
    libc.so.6 => /lib/x86_64-linux-gnu/libc.so.6 (0x00007f40cc778000)
    libz.so.1 => /lib/x86_64-linux-gnu/libz.so.1 (0x00007f40cc75c000)
    librt.so.1 => /lib/x86_64-linux-gnu/librt.so.1 (0x00007f40cc74f000)
    /lib64/ld-linux-x86-64.so.2 (0x00007f40ce24d000)

REACHABILITY CHECKS
 - HTTPS check with IPv4 mode: SUCCESS [Connection established to www.sinusbot.com, CODE #200]
 - HTTPS check with IPv6 mode: IGNORED [Disabled]
 - DNS resolution check: SUCCESS [www.sinusbot.com resolved to 104.28.15.74]
 - Update server checks: 
    update01.sinusbot.com -> 104.28.14.74: SUCCESS [CODE #404]
    update02.sinusbot.com -> 104.28.15.74: SUCCESS [CODE #404]
    update03.sinusbot.com -> 104.28.14.74: SUCCESS [CODE #404]

TIME INFORMATION
 - Time (local): 06.04.2020 07:59:49 CEST +02:00:00
 - Time (remote): 06.04.2020 07:59:49 CEST +02:00:00
 - Time (difference): 0 secs (Time diff less than 2 secs. Good.)
 - Timezone: Europe/Berlin

OTHER INFORMATION
 - TeamSpeak3 Version: 3.3.2 
 - youtube-dl Version: 2020.03.24
 - DiagScript Version: 0.8.0
==========================================================
 

Multivitamin

Well-Known Member
Tier III
is awesome!
V.I.P.
is uber awesome!
Contributor
Insider
Hello, thanks for the detailed infos, your Software seems alright and in the requirements!
First of all this is an isssue a very small portion of users have.
What my guess is that it might come from an old CPU since the most users with this issue are using CPUs which are 8 to 12 years old.
The 64bit TeamSpeak Server is already confirmed that it wont run on CPUs which are missing a Feature called "POPCNT" (dont ask me what it is it is just a requirement there)

The best way to handle that is to ask TeamSpeak directly and send them your crashdumps which you can get from the directory
/opt/sinusbot/data/ts3/cd67d5e0-b616-4783-a651-9f3e21de5a03/097ed4c2-e48a-4f5c-b661-f71aea8a2744/crashdumps
and maybe also send them infos about your CPU (dont know if this is actually included in the crashdump)
Maybe via the official TeamSpeak Forum or via a Ticket.

Edit: Just saw that you also included the CPU Model^^ and this is also a CPU from 13 years ago.
 
Hey ! Multivitamin,

Thanks for your Fast Reply.
My Problem was Sinusbot was NOT creating a Crashdump, wich i CANT give to the Teamspeak Forum.
But it was a Great IDEA! because, after i got your information i went to the teamspeak Forum and some people has the
same issue !
so after reading some problems i found a solution !!!!
On Teamspeak Client 3.5.+ they fixed this problem :)
But the Installer 1.5 installed automatically 3.2.3 so i was not able to use it.

Instructions (Linux Desktop Version):
So i installed Sinusbot about the Installer Script 1.5
after that i go to the sinusbot folder, installed the newest version 3.5.2, and delete the old files from the teamspeak3-client folder.
then i copy the sinusbot folder plugin from the sinusbot folder and create a new folder in teamspeak folder named "plugins" , i put it in
and i can finally start Sinusbot on the newest version and my bot is running with added radio stations and music !

Cheers :)
I wish u the best guys! and i hope my Instruction helps a lot ppl with old computers and more issues :)

best regards from germany, and the teamspeak 3 forum

GenerationGames | Chris
 
Last edited:

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